IT maintenance

Due to essential IT maintenance, our clinical systems will be unavailable on Wednesday 29th July 2026 between 10am – 1:15pm. During this time, we have limited access to patient records and some services may take longer than usual.
We apologise for any inconvenience and appreciate your patience while this necessary work is carried out to improve our systems. Our team will continue to assist you as best we can, but there may be delays.
If your condition is urgent, please inform a member of staff immediately. For life-threatening emergencies, please call 999.
Thank you for your understanding and cooperation.
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Safeguarding

Here at Summerfield Urgent Treatment Centre the health and wellbeing of our patients is our priority, and we are aware that these are difficult times for families and home life can be challenging.

The centre is a safe space for people experiencing abuse or neglect and any concerns can be discussed with a clinician or the Safeguarding champion who will offer advice for onward referral and support.

We know that cases of abuse, neglect and the incidence of domestic abuse have increased by at least 50%.

Are you a victim or are you worried that someone else may be a victim of domestic abuse, abuse or neglect?

Are there children or people with addition care and support needs in the home that could be affected by domestic abuse?

If you are concerned that an adult or child is suffering or likely to suffer harm or abuse you can call the police on 101 and state your concerns.

Call 999 if someone is in immediate danger.


Did you know?

If you are at immediate risk of harm from someone, you should call 999. If you are unable to speak, dial 55 and this will alert the call handler.

You can also register to use a 999-texting service. Simply text ‘register’ to 999 and click on the link. Your phone will then be registered to text the emergency services.

Helplines

Concerned about an adult

Birmingham: 0121 303 1888

Concerned about a child

Birmingham: 0121 303 1234

National links and contact numbers

Below is a list of national links and contact numbers which you may find helpful. Please contact your surgery for further advice and support. We are here to help.

Family Lives (link opens a new window) – call 0808 800 2222

Relate
 (link opens a new window)

Young minds Parent helpline – call 0808 802 552                                                                                                  

Galop (for lesbian, gay, bisexual and transgender people who are victims of domestic abuse, link opens a new window) – call 0800 999 5428

Rape Crisis (link opens a new window) – call 0808 802 9999

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Summerfield Urgent Treatment Centre
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