NHS 111 Face to Face Appointments
Book an appointment
Our service is open 365 days a year between 8am and 8pm. You do not need an appointment to use our Urgent Treatment Centre but to avoid waiting times, you are advised to call 111, they will refer you to our service for a telephone call back and if appropriate an appointment time can be given.
Service waiting times
The service waiting time can be up to 4 hours on busy days. Some days it may be over 4 hours due to patient emergencies and they will take priority over walk in patients and those that has been allocated a 111 face to face appointment. We will endeavor to see every single walk in patient, however, if we have reached capacity, you will be be asked to reattend the following day or call 111 service for advise and if required, out of hours services.
What we offer
We are equipped to diagnose and deal with many common ailments to avoid Accident & Emergency attendance, including:
- Strains & sprains (no x-rays)
- Minor head injuries
- Cuts & grazes
- Bites & stings
- Mild burns
- Skin problems & rashes
- Abdominal pains
- Urine infections
- Eye infections
- We will remove staples and sutures between the hours of 8 am – 1 pm. We do not perform routine dressings and you will need to see your own GP practice for routine dressing service.
- Emergency oral contraception only
- Ear, nose & throat infection
What we don’t offer
- Dental and oral health will need to be provided by your own dentist including jaw swelling related to dental issues, gum infections & pre or post tooth removal infections. NHS 111 Service has a dental option for those who are not registered with a dentist
- We do not offer ear syringing
- We do not provide GUM or sexual health clinics. Please contact Umbrella Sexual health clinics for any sexual health related issues, screening or regular contraception needs
GP Services we don’t offer
- Sick notes or safe to work notes
- Referrals for outpatient appointments
- Referrals for blood tests, x-rays, MRI scans or any other test
- Countersignature and health questionnaires services
- Regular contraceptives, repeat prescriptions, vaccinations of any sorts or prescribe medication which can be addictive
NHS 111 online
If you think you need medical help right now, 111 online can tell you what to do next and get help for your symptoms.
